Deskripsi Pekerjaan
Join PERSOL as an Executive Assistant and play a pivotal role in coordinating customer appointments and managing key administrative tasks. We are looking for a detail-oriented professional with strong customer service skills and proficiency in Microsoft Excel to support our operations in Tengah.
In this role, you will be responsible for reaching out to customers to schedule appointments professionally and efficiently. You will also take ownership of Excel spreadsheets to track and manage data accurately. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys both customer interaction and data management.
At PERSOL, we value our employees and offer a supportive work culture with opportunities for growth and development. If you are proactive, organized, and ready to make an impact, we encourage you to apply.
Tanggung Jawab
- Provide high-quality customer service when calling consumers to schedule appointments
- Take ownership of managing and updating Excel spreadsheets for appointment tracking
- Coordinate with internal teams to ensure seamless scheduling and customer satisfaction
- Maintain accurate records of customer interactions and appointments in databases
- Assist with administrative tasks such as filing, data entry, and report generation
- Handle incoming inquiries and redirect them to appropriate departments
- Monitor appointment calendars and optimize scheduling to maximize efficiency
- Ensure compliance with company policies and data protection regulations
Kualifikasi
- Proven experience as an Executive Assistant, Admin Assistant, or similar role
- Strong customer service and communication skills
- Proficiency in Microsoft Excel, including formulas, sorting, and data organization
- Excellent time management and organizational abilities
- Ability to handle multiple tasks and prioritize effectively
- High attention to detail and accuracy
- Knowledge of appointment scheduling software is a plus
- Fluent in English, with strong verbal and written communication skills