Deskripsi Pekerjaan
Are you a data-savvy administrative professional with a knack for automation? We are currently seeking a meticulous and proactive Executive Assistant (Excel Reporting & Macros) to join a leading utilities group based in the developing hub of Tengah. This is a pivotal role designed for an individual who thrives in a fast-paced environment and possesses the technical skills to streamline complex data processes.
In this position, you will be the backbone of the operations team, ensuring that database management and contractor coordination are handled with precision. You will leverage your advanced Microsoft Excel capabilitiesâspecifically in Macros and automated reportingâto provide the management team with actionable insights. This role offers a unique opportunity to work within a major utilities organization, contributing to the essential infrastructure that powers our community.
The ideal candidate will bridge the gap between high-level administration and technical reporting. You will manage daily customer service inquiries while simultaneously overseeing database integrity and project timelines. If you are looking for a role where your technical proficiency in Excel can make a tangible impact on operational efficiency, this is the career move for you. Join a team that values accuracy, efficiency, and professional growth in the West Region.
Tanggung Jawab
- Develop and maintain complex Excel reports using Macros and advanced formulas to automate repetitive data tasks.
- Manage and update centralized databases to ensure high levels of data integrity and accessibility for the utilities group.
- Coordinate communication between the organization and external contractors to ensure project timelines are met.
- Handle customer service inquiries efficiently, providing professional resolutions and maintaining high service standards.
- Support the operations team with comprehensive administrative assistance, including scheduling and document management.
- Analyze operational data to identify trends and provide regular reporting to senior management.
- Monitor contractor performance and compliance based on service level agreements.
- Assist in the digital transformation of manual filing systems into structured digital databases.
Kualifikasi
- Diploma or Degree in Business Administration, Information Systems, or a related field.
- Minimum of 2-3 years of experience in an administrative or data-driven operations role.
- Expert-level proficiency in Microsoft Excel, including VLOOKUP, Pivot Tables, and VBA/Macros.
- Strong analytical skills with a sharp eye for detail and data accuracy.
- Excellent interpersonal and communication skills for effective stakeholder and contractor management.
- Proven ability to work independently in a fast-paced environment with minimal supervision.
- Prior experience within the utilities, engineering, or public service sectors is highly advantageous.
- Resilient problem-solver with a customer-centric mindset.