Deskripsi Pekerjaan
Are you a highly organized professional with a knack for streamlining processes and supporting executive leadership? Ventas Call Center is seeking a proactive Executive Assistant / Systems & Operations Coordinator to serve as a cornerstone of our fast-growing service business. In this hybrid role, you will not only provide high-level administrative support to our leadership team but also play a critical role in structuring, optimizing, and scaling our operational workflows.
We are looking for someone who thrives in dynamic environments, thinks systemically, and is committed to operational excellence. If you are a problem-solver who can manage complex schedules while simultaneously improving our internal systems, we want to hear from you. This is an excellent opportunity to gain hands-on experience in business scaling and organizational management within a supportive, growth-oriented company.
Tanggung Jawab
- Manage complex executive calendars, travel arrangements, and daily correspondence with precision.
- Design, implement, and maintain efficient operational systems to streamline team productivity.
- Draft, edit, and organize essential documentation, reports, and internal communications.
- Collaborate with department heads to identify process bottlenecks and execute data-driven solutions.
- Monitor and manage operational KPIs to ensure company-wide alignment with growth targets.
- Oversee special projects, from inception to completion, ensuring adherence to timelines and quality standards.
- Facilitate meetings, prepare agendas, and document action items to ensure organizational accountability.
Kualifikasi
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum of 3+ years of experience in an Executive Assistant or Operations Coordinator role.
- Strong technical proficiency in CRM, project management tools (e.g., Asana, Trello), and Google Workspace/Microsoft Office.
- Exceptional verbal and written communication skills with the ability to interface with stakeholders at all levels.
- Proven ability to troubleshoot operational issues and suggest effective process improvements.
- High degree of discretion, confidentiality, and professional integrity.
- Strong multitasking abilities and the capacity to prioritize effectively in a high-pressure, fast-paced environment.