Deskripsi Pekerjaan
Join Ann Joo as an Executive - Sales Operations and be part of a dynamic team driving business excellence. In this pivotal role, you will support our Sales & Marketing operations by managing order processing, documentation, and administrative functions that keep our operations running smoothly.
You will collaborate closely with cross-functional teams to ensure seamless order fulfillment, maintain accurate records, and provide exceptional support to both internal stakeholders and external customers. Your attention to detail and proactive approach will contribute to optimizing our sales processes and enhancing overall operational efficiency.
If you thrive in a fast-paced environment and enjoy supporting business operations through meticulous administrative work, we want to hear from you!
Tanggung Jawab
- Process and prepare sales orders accurately based on customer purchase orders and requirements
- Provide comprehensive administrative support to the Sales & Marketing department and personnel
- Prepare and issue professional correspondence including letters, reports, and documentation
- Maintain and update sales records, databases, and documentation systems
- Coordinate with internal departments to ensure timely order processing and fulfillment
- Liaise with customers to address inquiries, provide order status updates, and resolve issues
- Assist in organizing sales reports, tracking performance metrics, and preparing summaries
- Support the implementation of sales procedures and process improvements
Kualifikasi
- Diploma or Bachelor's degree in Business Administration, Sales, Marketing, or related field
- Minimum 2 years of experience in sales operations, administrative support, or customer service roles
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
- Strong organizational skills with ability to manage multiple tasks and meet deadlines
- Excellent communication skills in English (written and verbal)
- Detail-oriented with a high level of accuracy in data entry and documentation
- Self-motivated with ability to work independently and in a team environment
- Experience with ERP or order management systems is advantageous