Deskripsi Pekerjaan
Join PT Easyrent Bali Mobilindo as a Field Customer Service Representative and become an essential part of Bali's premier rental experience! We're seeking dynamic individuals who thrive in customer-facing roles while showcasing exceptional English communication skills and smooth driving abilities. In this vital position, you'll directly interact with clients across Denpasar and surrounding areas, delivering personalized rental solutions while embodying our commitment to service excellence. Whether assisting tourists exploring Bali's stunning landscapes or supporting local business needs, you'll be the friendly face that transforms rental transactions into memorable experiences. Enjoy competitive compensation in Bali's vibrant tourism industry while developing versatile skills in customer relations, logistics, and local expertise. Apply now to drive your career forward with Indonesia's trusted mobility provider!
Tanggung Jawab
- Deliver exceptional in-person customer service for vehicle rentals across Denpasar
- Provide clear English communication about rental policies, features, and local attractions
- Safely operate rental vehicles during customer demonstrations and handovers
- Process rental paperwork accurately while maintaining compliance with company standards
- Resolve customer inquiries and concerns with professionalism and efficiency
- Conduct pre/post-rental vehicle inspections to ensure quality service
- Collaborate with team to optimize field operations and customer satisfaction
Kualifikasi
- Fluent in English (verbal and written communication)
- Valid Indonesian driver's license with clean driving record
- Minimum 1 year customer service or hospitality experience
- Strong interpersonal skills with approachable demeanor
- Knowledge of Denpasar/Bali geography and tourist attractions
- Ability to work independently while maintaining team alignment
- Basic computer literacy for rental system operations
- Flexibility to work in outdoor/tropical climate conditions