Deskripsi Pekerjaan
Join H&M as Floor Manager at our iconic ION Flagship Store and become the driving force behind exceptional customer experiences! As a key leader in our retail team, you'll orchestrate store operations to elevate sales performance while fostering an inspiring work environment. Your expertise will directly impact customer satisfaction, team development, and visual merchandising execution. This role offers the opportunity to shape the future of fashion retail in Singapore's premier shopping destination, blending operational excellence with creative flair. H&M provides comprehensive training, career progression pathways, and a dynamic culture that values innovation and teamwork.
Tanggung Jawab
- Lead and mentor in-store teams to deliver outstanding customer service
- Optimize store layout and visual merchandising to maximize sales potential
- Monitor inventory levels and coordinate replenishment processes
- Implement sales strategies to achieve monthly and quarterly targets
- Train staff on product knowledge, brand standards, and operational procedures
- Address customer inquiries and resolve escalations promptly
- Collaborate with visual merchandising teams on seasonal displays
Kualifikasi
- Minimum 3 years retail management experience in high-volume stores
- Proven track record in sales performance and team leadership
- Strong understanding of visual merchandising principles
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in inventory management systems
- Passion for fashion and retail trends