Deskripsi Pekerjaan
Join Onna Prima Utama as a Franchise Support Administrator and become the backbone of our expanding franchise network. In this pivotal role, you'll deliver exceptional administrative and operational support to franchise partners and branch offices across Jakarta. You'll serve as the primary liaison between headquarters and franchisees, ensuring seamless communication, resolving operational challenges, and implementing standardized processes. This position offers the opportunity to drive franchise success through meticulous record-keeping, performance reporting, and proactive relationship management. Ideal for detail-oriented professionals with strong organizational skills, you'll contribute to maintaining our brand's consistency while empowering franchisees to achieve their business goals. If you thrive in a dynamic environment where your administrative expertise directly impacts business growth, this role offers significant career development opportunities within Indonesia's retail sector.
Tanggung Jawab
- Provide comprehensive administrative support to franchisees and branch offices
- Manage communication channels between headquarters and franchise partners
- Maintain accurate franchise records, documentation, and compliance files
- Coordinate implementation of franchise policies and operational standards
- Assist franchisees with onboarding, training, and operational guidance
- Monitor franchise performance and prepare periodic reports for management
- Resolve administrative and operational issues promptly and effectively
Kualifikasi
- Bachelor's degree in Business Administration or related field
- Minimum 2 years experience in administrative support or franchise operations
- Proficiency in Microsoft Office Suite and record-keeping systems
- Excellent communication and interpersonal skills in Bahasa Indonesia
- Strong problem-solving abilities with attention to detail
- Knowledge of franchise business models and retail operations
- Ability to work independently and manage multiple priorities