Deskripsi Pekerjaan
Are you a highly organized individual with a passion for education and exceptional customer service? Hanlin International Education Pte. Ltd is looking for a professional and energetic Front Desk Assistant to join our dynamic team in the heart of Novena. As the first point of contact for our students, parents, and visitors, you will play a pivotal role in creating a welcoming and efficient environment.
In this role, you will be the face of our institution, managing daily administrative tasks and ensuring our front-of-house operations run smoothly. We offer a supportive work culture that emphasizes professional development, competitive remuneration, and a healthy work-life balance. If you are a proactive communicator who thrives in an educational setting, we invite you to join our growing team.
Tanggung Jawab
- Manage the reception desk, greeting students, parents, and guests with a professional and welcoming demeanor.
- Handle incoming calls, emails, and inquiries, providing accurate information about our programs and services.
- Assist with student registration processes, class scheduling, and data entry using our internal management systems.
- Maintain the cleanliness and organization of the reception area and office waiting room.
- Coordinate courier services, office supplies procurement, and basic administrative document filing.
- Support the academic and administrative staff with ad-hoc projects to ensure operational efficiency.
- Process payments and maintain accurate records of transactions in line with company policies.
Kualifikasi
- Minimum GCE 'O' Level or Diploma in any field; candidates with relevant administrative experience are highly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills in both spoken and written English.
- Strong interpersonal skills with a patient and service-oriented mindset.
- Ability to multitask effectively in a fast-paced educational environment.
- Meticulous attention to detail and strong organizational skills.
- Willingness to work flexible hours as required by the educational calendar.
- Previous experience in an educational or front-office support role is a significant advantage.