Deskripsi Pekerjaan
Are you a people person with a passion for hospitality? Holma Management is looking for a vibrant, motivated, and professional Front Desk Associate to join our expanding team in the heart of Kuala Lumpur City Centre.
We are a fast-growing company that believes in nurturing talent from within. If you are eager to learn the ins and outs of the hospitality industry, this is your opportunity to grow. We don't just offer a job; we offer a clear career path, with high-performing individuals having the potential to be promoted into our management team. Join us as we continue to scale our operations and provide exceptional service to our clients.
You will be the face of our company, responsible for creating a welcoming environment and ensuring smooth daily operations. If you are ready to kickstart your career in a dynamic environment, we want to hear from you!
Tanggung Jawab
- Warmly welcome guests and provide professional, high-quality front desk service.
- Manage incoming inquiries via phone, email, and in-person walk-ins.
- Coordinate administrative tasks to ensure seamless daily office/facility operations.
- Maintain a clean, organized, and inviting front desk/lobby area at all times.
- Assist in scheduling and managing appointments or bookings.
- Collaborate with the management team to support operational projects and growth initiatives.
- Handle guest feedback and resolve minor issues with a solution-oriented mindset.
Kualifikasi
- Minimum SPM or Diploma in Hospitality, Tourism, Business Administration, or a related field.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Strong interpersonal skills with a friendly, service-oriented attitude.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel) and basic office software.
- Highly organized, punctual, and reliable individual.
- Eagerness to learn and a strong desire to progress into a management role.