Deskripsi Pekerjaan
Are you a highly organized individual with a passion for delivering exceptional customer service? Astar Laboratory is currently seeking a professional and proactive Front Desk Associate to join our dynamic team in the West Region. In this pivotal role, you will be the face of our organization, ensuring smooth daily operations and creating a welcoming environment for all visitors, clients, and staff.
We are looking for an upbeat team player who thrives in a fast-paced setting and possesses strong communication skills. As a Front Desk Associate at Astar Laboratory, you will gain exposure to laboratory administrative processes while contributing to the overall efficiency of our workplace. If you are detail-oriented, tech-savvy, and dedicated to maintaining high standards of service, we want to hear from you!
Tanggung Jawab
- Serve as the primary point of contact for all incoming visitors and callers, ensuring a professional and hospitable experience.
- Manage the front reception area, ensuring it remains tidy, welcoming, and well-organized at all times.
- Handle incoming mail, courier services, and document distribution with precision and confidentiality.
- Coordinate meeting room schedules and prepare facilities for internal and external meetings.
- Assist in general office administrative tasks, including data entry, filing, and inventory management of office supplies.
- Support the operations team by preparing essential documentation and maintaining accurate digital records.
- Manage inquiries via phone and email promptly, directing them to the relevant departments as needed.
- Ensure compliance with office safety and security protocols for all visitors entering the premises.
Kualifikasi
- Minimum GCE 'O' Level or Diploma in Business Administration, Hospitality, or a related field.
- At least 1-2 years of experience in a front-of-house, customer service, or administrative support role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with a friendly and professional demeanor.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Reliable, punctual, and capable of working independently with minimal supervision.
- Prior experience in a laboratory or corporate office setting is an added advantage.