Deskripsi Pekerjaan
Join our dynamic team at St. Luke's Medical Center as a Front Desk Associate and become the welcoming face of our healthcare facility in Bonifacio Global City. As the first point of contact for patients and visitors, you'll play a crucial role in delivering exceptional customer service and ensuring smooth operations at our front desk.
Our ideal candidate is a compassionate professional with excellent communication skills and a passion for healthcare administration. You will be responsible for greeting patients, managing appointments, handling inquiries, and maintaining a clean and organized reception area. This is an excellent opportunity to gain valuable experience in the healthcare industry while contributing to the well-being of our community.
We offer competitive compensation, comprehensive benefits, and a supportive work environment where your professional growth is prioritized. If you're looking to build a rewarding career in healthcare administration, we encourage you to apply today.
Tanggung Jawab
- Act as the primary liaison between patients and healthcare workers, ensuring clear communication
- Manage patient check-in and check-out processes efficiently
- Handle incoming calls and direct them to appropriate departments
- Maintain accurate patient records and confidential information
- Coordinate with medical staff to ensure smooth patient flow
- Assist with appointment scheduling and calendar management
- Ensure the reception area is clean, organized, and welcoming at all times
- Process patient forms and documentation accurately
Kualifikasi
- High school diploma or equivalent; college degree preferred
- Previous experience in customer service or front desk operations
- Excellent verbal and written communication skills
- Strong organizational abilities and attention to detail
- Proficiency in basic computer applications and office software
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Knowledge of medical terminology is a plus