Deskripsi Pekerjaan
Are you a welcoming and organized professional looking for a stable role in the dynamic automotive industry? Our client is seeking a dedicated Front Desk Customer Service representative to join their team in West Region (Alexandra). This is a fantastic opportunity for individuals looking for a 5-day work week with a competitive salary package including a basic of up to $3,500 plus a variable bonus. In this role, you will be the first point of contact for clients, ensuring a smooth and professional experience for everyone who visits the office. If you are detail-oriented, possess strong communication skills, and thrive in a fast-paced environment, we encourage you to apply for this full-time position.
The ideal candidate will act as the face of the company, handling front desk operations with efficiency and grace. You will be responsible for managing daily administrative tasks, assisting the wider team, and maintaining a welcoming atmosphere. Join a reputable company in the automotive sector where your contributions are valued, and enjoy the benefits of a structured schedule and attractive remuneration.
Tanggung Jawab
- Manage and operate the front desk reception area, ensuring a welcoming and professional environment for all visitors and clients.
- Answer and direct incoming phone calls and emails promptly, ensuring clear and polite communication.
- Greet and assist walk-in customers, directing them to the appropriate personnel or departments.
- Perform general administrative duties such as filing, data entry, and maintaining office records.
- Coordinate schedules and appointments for management and staff members.
- Assist with inventory management and stock replenishment for the showroom or office.
- Maintain the cleanliness and organization of the reception area and common office spaces.
- Handle customer inquiries and complaints with patience and a solution-oriented approach.
Kualifikasi
- Minimum 1-2 years of relevant experience in a front desk, reception, or customer service role.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with a friendly, approachable, and customer-centric attitude.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Ability to multitask effectively and prioritize tasks in a fast-paced environment.
- High school diploma or relevant certificate in Office Administration is preferred.
- Reliable and punctual, with the ability to commit to a 5-day work week.