Deskripsi Pekerjaan
Iseigur Malaysia Global Trading Sdn. Bhd. is a dynamic and fast-growing organization operating within the competitive global trading industry. We place immense value on professionalism, efficiency, and outstanding client relationships. We are delighted to announce an opening for a dedicated and polished Front Desk Executive to become an integral part of our team in Penang. This role is not just about managing the front desk; it is about embodying the spirit of our brand and ensuring every interaction leaves a positive, lasting impression.
As the first point of contact, you will be the face of the company, setting the tone for every visitor's experience. Your responsibilities will go beyond traditional reception duties. You will play a key role in our daily operations by handling sales transactions, providing crucial administrative support, and facilitating smooth communication across all departments. You will have the opportunity to develop a broad skillset in a supportive environment.
We are seeking an individual who is naturally organized, communicative, and thrives on delivering exceptional service. If you are a proactive professional looking to build a rewarding career with a reputable company, we encourage you to apply. At Iseigur Malaysia, we invest in our people. We offer a competitive salary, a positive work environment, and clear pathways for career advancement. Join us and contribute to our ongoing success. Iseigur Malaysia Global Trading Sdn. Bhd. is an equal opportunity employer and welcomes applications from all qualified candidates.
Tanggung Jawab
- Act as the first point of contact for visitors, clients, and employees, ensuring a warm and professional welcome.
- Manage incoming phone calls, emails, and correspondence, directing them to appropriate departments promptly.
- Process sales transactions accurately, including invoicing, payment collection, and maintaining transaction records.
- Provide comprehensive administrative support such as scheduling meetings, managing office calendars, filing, and data entry.
- Monitor and coordinate office supply inventory, placing orders, and ensuring the reception area is well-stocked and organized.
- Assist in the coordination of travel arrangements, company events, and meeting logistics.
- Collaborate with various departments to support daily operations and facilitate efficient workflow across the organization.
Kualifikasi
- Diploma or Bachelor's Degree in Business Administration, Hospitality, or a related discipline.
- Minimum of 1-2 years of experience in a Front Desk, Receptionist, or Customer Service role.
- Excellent proficiency in English and Bahasa Malaysia (spoken and written). Fluency in Mandarin is highly advantageous.
- Strong customer service orientation with a pleasant and professional demeanor.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional organizational and multitasking skills with high attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Well-groomed appearance and a proactive, can-do attitude.