Deskripsi Pekerjaan
We are seeking a dedicated and professional Front Desk Officer and Customer Service representative to join our client's team in the Banking and Hospital sectors. Recruit Express is pleased to offer multiple exciting opportunities ranging from short-term assignments (3 months) to long-term contracts (up to 1 year).
In this pivotal role, you will serve as the first point of contact for visitors, clients, and patients, ensuring a welcoming and efficient environment. Whether managing front desk operations or providing top-tier customer support in a high-paced setting, your role is essential to our client's success. We are looking for individuals who are reliable, detail-oriented, and ready to contribute to a dynamic team.
Tanggung Jawab
- Manage front desk reception and greet visitors warmly and professionally.
- Handle incoming calls and emails with a high level of customer service and professionalism.
- Assist with banking-related customer inquiries and counter services where applicable.
- Perform administrative tasks such as filing, data entry, and appointment scheduling.
- Coordinate with hospital staff or bank operations to ensure smooth daily workflows.
- Maintain a clean, organized, and welcoming reception area.
- Resolve customer complaints or issues promptly and escalate complex matters when necessary.
Kualifikasi
- GCE 'N'/'O' level or Diploma in any field; relevant experience may be considered.
- Previous experience in a Front Desk, Reception, or Customer Service role is preferred.
- Strong interpersonal skills and the ability to communicate effectively with diverse individuals.
- Ability to thrive in a fast-paced environment within the Banking or Hospital industry.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Must be customer-oriented, polite, and detail-oriented.
- Available for contract employment (3 months to 1 year).