Deskripsi Pekerjaan
Join our healthcare team as a Front Desk Receptionist and become the welcoming face of our medical practice. We are seeking a professional, compassionate individual to provide exceptional customer service to our patients while managing the daily operations of our front desk. As the first point of contact, you will play a crucial role in creating a positive patient experience and ensuring the smooth functioning of our healthcare facility.
We offer competitive compensation, comprehensive benefits, and ample opportunities for professional growth in a supportive work environment. Our team is dedicated to providing the highest quality care to our patients, and we're looking for someone who shares our commitment to excellence. If you're passionate about healthcare customer service and ready to take the next step in your career, we encourage you to apply.
Tanggung Jawab
- Greet patients and visitors warmly, providing assistance and directing them to appropriate areas
- Manage appointment scheduling, cancellations, and follow-ups efficiently
- Handle patient registration, insurance verification, and data entry
- Answer incoming calls, take messages, and transfer calls as needed
- Maintain a clean and organized reception area
- Assist with basic administrative tasks such as filing, photocopying, and document management
- Coordinate with medical staff to ensure smooth patient flow and minimize wait times
- Handle patient inquiries regarding services, procedures, and billing
Kualifikasi
- High school diploma or equivalent; additional certification in medical reception or healthcare administration preferred
- Previous experience in a medical office, hospital, or healthcare setting preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in office software and medical practice management systems
- Professional appearance and demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Basic knowledge of medical terminology and healthcare procedures