Deskripsi Pekerjaan
Are you a warm, organized, and professional individual looking to kickstart your career with a reputable firm? Zenith Capital Credit Group Corp is seeking a proactive Front Desk Staff member to join our team in the heart of Binondo. As the first point of contact, you will be the face of our organization, responsible for delivering a stellar first impression to every client who walks through our doors.
In this role, you will do more than just manage the front office; you will serve as the heartbeat of our branch operations. We are looking for someone who thrives in a fast-paced environment, maintains a high level of accuracy in logging inquiries, and ensures that our workspace is always welcoming and professional. If you are passionate about administrative excellence and providing top-tier customer service, we want to hear from you!
Tanggung Jawab
- Welcome and assist clients in a professional, friendly, and efficient manner.
- Manage the front desk reception area, including answering inquiries and directing calls.
- Maintain branch readiness by ensuring the reception and waiting areas are clean, organized, and professional.
- Log all incoming client inquiries and walk-ins accurately in the company database.
- Coordinate seamlessly with internal staff to ensure client needs are met promptly.
- Handle incoming/outgoing correspondence and document filing with high attention to detail.
- Support general administrative tasks to ensure smooth daily office operations.
Kualifikasi
- High School Diploma or equivalent; a degree in Business Administration or a related field is a plus.
- Proven experience in front desk, reception, or customer service roles.
- Exceptional verbal and written communication skills.
- Proficiency in basic computer applications (MS Office, Google Workspace, and data entry software).
- Strong organizational skills with the ability to multitask effectively.
- A positive, professional, and well-groomed demeanor at all times.
- Ability to remain calm and helpful under pressure.
- Previous experience in the credit or financial services sector is preferred but not required.