Deskripsi Pekerjaan
Join our dynamic team at Pueblo De Oro Development as a Front Desk Staff and become the first point of contact for our valued members and guests at the prestigious Pueblo Golf Club. This role is perfect for individuals with excellent communication skills, a friendly demeanor, and a passion for delivering exceptional customer service.
As a Front Desk Staff member, you will play a crucial role in creating positive experiences for our visitors by efficiently managing registrations, providing information about our facilities, and ensuring all needs are met with professionalism and warmth. You'll be working in a beautiful environment where your contributions directly impact the satisfaction of our members and the overall reputation of our establishment.
We offer competitive compensation, opportunities for professional growth, and a supportive work culture. If you're looking for a rewarding career in customer service within the hospitality and leisure industry, this position at Pueblo De Oro Development is an excellent opportunity to advance your career while enjoying the benefits of working at one of the premier destinations in Cagayan de Oro.
Tanggung Jawab
- Efficiently register Pueblo Golf members and guests in a timely and accurate manner
- Provide excellent customer service to all visitors, addressing inquiries and concerns promptly
- Manage front desk operations including phone calls, emails, and walk-in inquiries
- Coordinate with various departments to ensure seamless service delivery to members and guests
- Maintain accurate records of visitor information and reservations
- Assist with check-in and check-out procedures for guests using the facilities
- Handle basic administrative tasks such as filing, data entry, and report generation
- Uphold the company's standards of professionalism and service excellence at all times
Kualifikasi
- High school diploma or equivalent; college degree in hospitality or related field is a plus
- Previous experience in customer service, front desk, or hospitality industry preferred
- Excellent communication and interpersonal skills with a friendly, approachable demeanor
- Strong organizational abilities with attention to detail and accuracy
- Proficiency in basic computer applications and office equipment
- Ability to multitask and work efficiently in a fast-paced environment
- Professional appearance and positive attitude
- Willingness to work flexible hours including weekends and holidays as needed