Deskripsi Pekerjaan
Join Klinik My Cat Veterinary Service as a Front Office Administrator and become the welcoming face of our dedicated veterinary team. We're seeking a detail-oriented professional to manage daily front desk operations while delivering exceptional client experiences. This full-time role offers competitive compensation starting from Rp 2,500,000 monthly, with performance-based bonuses and overtime opportunities. Successful candidates receive complimentary accommodation upon completing our comprehensive training program. Ideal for individuals passionate about animal welfare and administrative excellence, this position combines rewarding responsibilities with a supportive work environment in Ungaran.
Tanggung Jawab
- Manage front desk operations including patient check-in/out and appointment scheduling
- Maintain accurate client and patient records using practice management software
- Handle incoming calls, inquiries, and coordinate with veterinary staff
- Process payments, billing transactions, and insurance documentation
- Oversee inventory management for front office supplies and medications
- Ensure reception area cleanliness and professional presentation
- Coordinate client communications regarding appointments and services
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- 1+ years of administrative or front office experience
- Proficiency in Microsoft Office Suite and practice management software
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Basic knowledge of veterinary terminology and procedures
- Ability to multitask in a fast-paced clinical environment
- Customer-focused mindset with problem-solving aptitude