Deskripsi Pekerjaan
Appel House is seeking energetic and driven individuals to join our expanding team as Frontliners. We are looking for talented young people who have a genuine passion for the retail industry and mobile device servicing. If you are a problem-solver with excellent communication skills and a desire to grow in a dynamic environment, this opportunity is for you.
In this role, you will serve as the face of our brand, interacting directly with customers to ensure their satisfaction. You will assist in the repair process of various gadgets, process sales transactions efficiently, and maintain an organized store environment. We offer a supportive atmosphere where you can develop your skills in both retail operations and technical customer service.
Tanggung Jawab
- Provide exceptional customer service by greeting customers, answering inquiries, and resolving complaints regarding products and services.
- Assist in the repair and maintenance of mobile phones, tablets, and other electronic devices under supervision.
- Perform point-of-sale (POS) transactions accurately and efficiently to ensure proper inventory tracking.
- Process warranty claims, returns, and exchanges according to company policies and procedures.
- Organize the sales floor, display products attractively, and restock inventory as needed to maintain visual standards.
- Collaborate with the team to achieve daily sales targets and store performance goals.
- Ensure the cleanliness, safety, and organization of both the retail area and service workshop.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent qualification.
- Fresh graduates or current students are highly encouraged to apply.
- Strong passion for technology, gadgets, and the latest mobile devices.
- Excellent communication skills, a friendly demeanor, and a customer-centric attitude.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Basic understanding of smartphone specifications and features is a plus.