Deskripsi Pekerjaan
Join our dynamic team at SOZO Dental, part of Indonesia's premier retail group Seven Retail Group, as a Frontliner in Banjarmasin. This pivotal role combines customer service excellence with healthcare administration in a modern dental practice setting. You'll be the welcoming face of our clinic, ensuring every patient receives a positive experience from their first point of contact. Our ideal candidate thrives in fast-paced environments, possesses exceptional communication skills, and is passionate about delivering outstanding service in a healthcare context. We offer comprehensive training, competitive compensation, and opportunities for career growth within our expanding network.
SOZO Dental is committed to providing high-quality oral healthcare services in a comfortable, patient-centered environment. As a Frontliner, you'll support our dental professionals by managing patient flow, maintaining accurate records, and handling administrative tasks with precision. This position is perfect for individuals seeking entry-level healthcare experience with a forward-thinking company that values employee development and community impact.
Tanggung Jawab
- Greet patients warmly and manage appointment scheduling efficiently
- Handle patient inquiries regarding services, insurance, and procedures
- Maintain accurate patient records and digital filing systems
- Coordinate with dental staff to ensure seamless patient flow
- Manage billing processes and payment transactions
- Ensure reception area cleanliness and professional appearance
- Assist with inventory management of clinic supplies
- Support marketing initiatives through patient feedback collection
Kualifikasi
- High school diploma or equivalent; vocational certificate preferred
- Minimum 1 year experience in customer service or administrative roles
- Strong verbal communication and interpersonal skills
- Proficiency in basic office software (Microsoft Office suite)
- Ability to multitask in a fast-paced healthcare environment
- Attention to detail with record-keeping and documentation
- Basic knowledge of healthcare terminology is advantageous
- Willingness to work flexible hours including weekends