Deskripsi Pekerjaan
Join Mitracomm Ekasarana as a Frontliner Gadget in Batam and become part of Indonesia's dynamic tech retail revolution! We're seeking passionate individuals to deliver five-star customer service while driving sales in the fast-paced gadget industry. This role offers competitive compensation plus attractive performance bonuses, creating a rewarding career path in one of Southeast Asia's most vibrant economic zones.
As a Frontliner, you'll be the face of our retail experience, assisting customers with product recommendations, troubleshooting technical inquiries, and ensuring seamless transactions. Our team thrives on innovation and customer satisfaction, providing continuous training to help you master the latest gadget trends and sales techniques. Beyond the base salary, you'll benefit from uncapped commission opportunities and a supportive work environment that values professional growth.
Perfect for tech enthusiasts with strong interpersonal skills, this position combines retail excellence with technological expertise. Mitracomm Ekasarana offers a platform to develop your career in Indonesia's expanding consumer electronics market while enjoying the unique lifestyle benefits of Batam's free-trade zone.
Tanggung Jawab
- Deliver exceptional five-star customer service through product demonstrations and consultations
- Drive sales by identifying customer needs and recommending appropriate gadget solutions
- Process transactions accurately using retail POS systems while maintaining cash handling protocols
- Manage inventory display and ensure product availability meets customer demand
- Resolve customer inquiries and complaints with professionalism and problem-solving skills
- Collaborate with team members to achieve monthly sales targets and KPIs
- Stay updated on new gadget releases and technological advancements
- Maintain store cleanliness and organized product displays
Kualifikasi
- High school diploma or equivalent (D3 degree preferred)
- Minimum 1 year experience in retail sales or customer service
- Strong passion for consumer electronics and gadget technology
- Excellent communication skills in Bahasa Indonesia
- Ability to work flexible shifts including weekends and holidays
- Basic proficiency in retail POS systems and digital tools
- Result-oriented mindset with proven sales achievement
- Physical ability to stand for extended periods and lift products up to 5kg