Deskripsi Pekerjaan
Join the dynamic team at KK SUPER MART and be a part of Malaysia's leading convenience store chain. We are currently seeking a dedicated and customer-focused Shop Assistant to join our store at Bangsar Utama (BUT). In this role, you will play a vital part in ensuring our customers have a seamless and enjoyable shopping experience.
Your responsibilities will go beyond simple stocking; you will be the face of our brand, interacting with a diverse range of customers daily. We pride ourselves on efficiency, cleanliness, and providing top-tier service. If you are looking for a stable career in retail and possess a positive attitude, we want to hear from you. This is an excellent opportunity to grow within a well-established organization in the heart of Kuala Lumpur.
Tanggung Jawab
- Greet customers warmly and provide exceptional service to ensure high levels of customer satisfaction.
- Assist customers in locating products and provide knowledgeable product recommendations.
- Operate the point-of-sale (POS) system accurately, process payments, and handle cash transactions efficiently.
- Restock shelves and coolers to ensure products are displayed neatly, attractively, and fully stocked.
- Monitor inventory levels regularly and report stock shortages, damages, or ordering needs to the supervisor.
- Maintain a clean, organized, and safe shopping environment throughout the store.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
Kualifikasi
- Minimum SPM/Malaysia Certificate or equivalent qualification.
- Previous experience in retail, sales, or customer service is an advantage but not strictly required.
- Strong communication skills and the ability to interact effectively with people from all backgrounds.
- Basic numeracy skills and the ability to handle cash with high integrity and accuracy.
- Flexibility to work on weekends, public holidays, and rotating shifts as required.
- Reliable and punctual with a strong work ethic.