Deskripsi Pekerjaan
Are you looking for a dynamic and rewarding career in the heart of Sabah? McDonald's is seeking a dedicated and enthusiastic individual to join our team at the Imago Shopping Mall KK outlet. As a key member of our restaurant operations, you will play a crucial role in delivering exceptional customer experiences and maintaining the high standards synonymous with the McDonald's brand.
We pride ourselves on being more than just a restaurant; we are a place of opportunity and growth. Whether you are an experienced leader or eager to start your journey in the fast-paced food service industry, we offer a supportive environment where you can develop your skills and advance your career. Join us in serving the community and creating smiles one order at a time.
In this role, you will be responsible for ensuring smooth daily operations, managing a team of crew members, and upholding our commitment to quality food and service. If you are passionate about teamwork and excellence, we want to hear from you.
Tanggung Jawab
- Oversee the daily operations of the restaurant to ensure a smooth and efficient workflow.
- Train, mentor, and motivate staff to deliver excellent customer service and maintain high performance standards.
- Monitor food safety and hygiene regulations strictly to ensure a safe dining environment for all customers.
- Handle customer inquiries, complaints, and feedback professionally and effectively to enhance satisfaction.
- Manage inventory levels, including food supplies and cleaning materials, to minimize waste and ensure stock availability.
- Schedule shifts and organize staff duties to optimize team productivity during peak hours.
- Collaborate with the management team to implement new strategies and improve overall restaurant performance.
Kualifikasi
- Minimum of 1-2 years of experience in retail, hospitality, or food service is preferred.
- Strong leadership and communication skills with the ability to work well in a team.
- High school diploma or equivalent qualification is required.
- Flexibility to work various shifts, including weekends, holidays, and evenings.
- Ability to stand for extended periods and perform physical tasks such as lifting and cleaning.
- Passion for providing exceptional customer service and a positive attitude.
- Basic computer literacy for handling cash registers and scheduling software.