Deskripsi Pekerjaan
Join The Chamber at Antara Genting and become a cornerstone of exceptional hospitality! As a Guest Experience & Sales Associate, you'll deliver premium service to discerning guests while honing your expertise in retail and beverage operations. This role offers dynamic growth opportunities in one of Malaysia's premier destinations, where your passion for customer service and sales acumen will shine. You'll create memorable interactions, drive revenue through upselling, and maintain the highest standards of presentation in our luxury retail environment. Ideal for career-driven individuals seeking hands-on experience in premium hospitality and retail sectors.
Tanggung Jawab
- Deliver exceptional guest experiences through personalized service and product knowledge
- Drive sales revenue through effective upselling and cross-selling techniques
- Operate POS systems and handle cash transactions accurately
- Maintain pristine store presentation and visual merchandising standards
- Collaborate with team members to ensure seamless guest flow and operations
- Adhere to health, safety, and hygiene protocols in all activities
- Process inventory management and stock rotation procedures
Kualifikasi
- Minimum SPM qualification or equivalent
- 1+ years in customer service, retail, or F&B preferred
- Excellent communication and interpersonal skills
- Strong sales orientation with persuasive abilities
- Ability to work flexible shifts including weekends and holidays
- Basic proficiency in English and Bahasa Malaysia
- Positive attitude with problem-solving aptitude
- Attention to detail and commitment to quality service