Deskripsi Pekerjaan
Are you passionate about the world of wine and providing exceptional service? Stream Empire invites you to join our premier wine retail team at The Chamber. As a Guest Experience & Sales Associate, you will be the face of our brand, creating memorable moments for wine enthusiasts while driving business growth.
In this role, you will assist guests in selecting the perfect wines, conduct tastings, and provide expert recommendations. We value passion, professionalism, and a deep appreciation for hospitality. If you are looking for a role that offers a competitive salary, staff discounts, health insurance, and clear career growth opportunities, this is the place for you.
Why join us? We offer a supportive environment where your contributions matter, complete with training programs to enhance your wine knowledge and sales skills.
Tanggung Jawab
- Deliver outstanding customer service and guide guests through our premium wine selection.
- Conduct wine tastings and educate customers about our diverse portfolio and flavor profiles.
- Maintain a pristine, organized, and visually appealing store environment.
- Meet and exceed monthly sales targets through effective upselling and cross-selling techniques.
- Handle cash transactions, process returns, and manage inventory accurately.
- Collaborate with the team to organize in-store events and promotional activities.
- Stay updated on market trends and product knowledge to provide expert advice.
Kualifikasi
- Passion for wine, hospitality, and the retail industry.
- Previous experience in sales, retail, or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and public holidays.
- Basic knowledge of wine types, varietals, and tasting notes is a plus.
- High school diploma or equivalent qualification.