Deskripsi Pekerjaan
Are you passionate about making a difference in the healthcare sector? MCi Career Services is currently seeking a dedicated Healthcare Coordinator to join a prestigious government institution in the West region. This is an excellent opportunity for individuals looking to build a career in clinical operations, patient management, and health administration.
In this role, you will act as the primary touchpoint for patients, ensuring seamless clinical care coordination and efficient service delivery. You will work within a supportive team environment, managing health screenings and case referrals to ensure patients receive timely and effective care. This position offers stable office hours, attractive benefits including AWS and performance bonuses, and a clear path for professional growth.
Tanggung Jawab
- Coordinate patient appointments, health screenings, and follow-up clinical visits.
- Act as the primary liaison between patients, clinical staff, and external medical providers.
- Process case referrals accurately and manage patient medical records with strict confidentiality.
- Ensure smooth clinic operations and address patient queries with professionalism and empathy.
- Support administrative tasks, including documentation, data entry, and report generation.
- Collaborate with healthcare teams to improve patient flow and clinic service quality.
- Handle incoming inquiries via phone and email regarding health programs and service schedules.
Kualifikasi
- Minimum GCE 'N'/'O' Levels, Diploma, or relevant healthcare certifications.
- Prior experience in a clinical, patient service, or administrative role is highly preferred.
- Strong communication skills with the ability to interact with patients from diverse backgrounds.
- Proficiency in basic computer applications such as Microsoft Office Suite.
- Ability to maintain high levels of accuracy and attention to detail in a fast-paced environment.
- Strong organizational skills and the ability to multitask effectively.
- Comfortable working in a government institution setting.
- Willingness to be based in the West region of Singapore.