Deskripsi Pekerjaan
Are you a detail-oriented HR professional with a passion for operational excellence? Sagility is looking for an HR Operations Senior Analyst to join our dynamic team in Quezon City! In this critical role, you will support the entire employee lifecycle, ensuring accuracy, compliance, and an exceptional employee experience. You will work closely with various departments to streamline HR processes, maintain meticulous records, and drive strategic initiatives that foster a positive and productive workplace.
Sagility is a global leader in business process management and optimized customer experiences. We are seeking a highly skilled and motivated HR Operations Senior Analyst to join our growing team in the heart of Quezon City, Metro Manila.
As an HR Operations Senior Analyst, you will be the backbone of our HR department. You will leverage your expertise to manage end-to-end HR processes with a strong emphasis on data integrity, regulatory compliance, and superior employee service. This is a fantastic opportunity for a seasoned HR professional to take on a leadership role within a supportive and innovative environment.
Your day-to-day will involve analyzing HR metrics to identify trends and improve processes, managing employee records within our HRIS, ensuring strict adherence to Philippine labor laws and company policies, and acting as a trusted advisor to both employees and management. You will also play a key role in onboarding, offboarding, benefits administration, and payroll coordination.
At Sagility, we believe in fostering a culture of diversity, equity, and inclusion. We offer competitive compensation packages, opportunities for professional growth, and a collaborative work environment where your contributions are recognized and valued.
Tanggung Jawab
- Manage and execute the full employee lifecycle processes, including onboarding, employee changes, and offboarding, ensuring flawless accuracy and compliance.
- Analyze HR operational data and trends to identify process improvements, enhance efficiency, and elevate the overall employee experience.
- Serve as the primary point of contact for HR inquiries, providing timely and accurate guidance to employees and managers on company policies, procedures, and benefits.
- Maintain and audit employee records within the HRIS, ensuring data integrity and strict confidentiality in accordance with local regulations (e.g., Data Privacy Act).
- Collaborate cross-functionally with Payroll, Talent Acquisition, and Legal teams to streamline workflows and resolve complex employee relations matters.
- Support the administration of employee benefits programs, compensation reviews, and performance management cycles.
- Prepare and present regular reports on HR KPIs to senior management, providing actionable insights for strategic decision-making.
- Lead or participate in special projects focused on HR transformation, policy development, and compliance audits.
Kualifikasi
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum of 3-5 years of progressive experience in HR operations, shared services, or a generalist role.
- Strong knowledge of Philippine labor laws (DOLE regulations) and statutory compliance (SSS, PhilHealth, Pag-IBIG).
- Proven experience with HRIS systems (e.g., Workday, SAP SuccessFactors, or Oracle HCM); advanced proficiency in MS Excel is required.
- Exceptional analytical and problem-solving skills with a keen attention to detail.
- Excellent verbal and written communication skills in English; ability to interact effectively at all levels of the organization.
- Demonstrated ability to manage multiple priorities in a fast-paced, high-volume environment.
- HR certification (e.g., CHRP, GPHR, SHRM-CP) is a strong plus.