Deskripsi Pekerjaan
Are you an experienced HR professional ready to make a direct impact on business success? eClerx, a global leader in business process management and analytics, is seeking a dedicated Human Resources Business Partner (HRBP) Officer to join our dynamic team in Muntinlupa City.
At eClerx, we believe our people are our greatest asset. As an HRBP Officer, you will be at the heart of our operations, partnering closely with supervisors, team leaders, and department heads to drive strategic HR initiatives. You will act as a trusted advisor, providing expert guidance on employee relations, performance management, talent development, and organizational effectiveness. Your primary focus will be to bridge the gap between management and employees, fostering a culture of engagement, collaboration, and high performance.
In this role, you will not just handle HR transactions but will actively shape the employee experience. You will analyze workforce data to identify trends, propose solutions to complex people challenges, and implement programs that enhance productivity and retention. From coaching leaders on effective people management to ensuring compliance with local labor laws, your contributions will directly influence our company culture and bottom line.
eClerx offers a vibrant, globally connected workplace where continuous learning and innovation are encouraged. You will have access to professional development programs and a clear career progression path, making this an ideal role for an HR professional looking to scale their impact within a multinational corporation.
This is an excellent opportunity for a proactive and resilient HR professional who thrives in a fast-paced, evolving environment. If you are passionate about empowering employees and enabling leaders to succeed, we invite you to apply and become a key partner in eClerx's continued growth in the Philippines.
Tanggung Jawab
- Strategic Partnership: Act as the primary HR contact for assigned business units, providing strategic guidance on all people-related matters to drive business performance.
- Employee Relations: Manage and resolve complex employee relations issues, conducting thorough investigations and recommending appropriate actions.
- Performance Management: Partner with leaders to drive the performance management cycle, including goal setting, continuous feedback, and performance improvement plans.
- Talent Management: Support talent review and succession planning processes, identifying critical roles and potential successors.
- Data Analysis: Analyze HR metrics and workforce data to identify trends, diagnose problems, and propose data-driven solutions.
- Employee Engagement: Design and execute initiatives to enhance employee engagement, foster a positive work environment, and reduce attrition.
- Policy Adherence and Compliance: Ensure strict compliance with company policies, Philippine labor laws, and statutory regulations.
Kualifikasi
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
- Minimum of 3-5 years of progressive HR experience, with at least 2 years as an HR Business Partner or HR Generalist handling multiple business units.
- In-depth knowledge of Philippine labor laws, employee relations, and HR compliance requirements.
- Strong analytical and problem-solving skills, with the ability to interpret HR data and make sound recommendations.
- Excellent verbal and written communication skills, with high emotional intelligence (EQ).
- Proven experience in managing complex employee relations issues and driving organizational change.
- Proficiency in HR Information Systems (e.g., Workday, SAP SuccessFactors) and Google Workspace / MS Office Suite.
- Resilient, adaptable, and capable of working effectively in a rapidly changing environment.