Deskripsi Pekerjaan
Sirva Relocation Malaysia is seeking a dedicated Immigration Services Specialist to join our dynamic team in Kuala Lumpur. As a key member of our global relocation services, you will be instrumental in supporting international clients navigating complex immigration processes. This role demands meticulous attention to detail, exceptional client communication skills, and deep knowledge of immigration regulations. You will serve as the primary point of contact for clients, ensuring seamless visa processing, documentation compliance, and timely resolution of immigration matters. The ideal candidate thrives in a fast-paced environment, demonstrates cultural sensitivity, and maintains absolute confidentiality when handling sensitive client information. Join us to make a tangible impact on the relocation journey of global professionals while advancing your career in a leading international services organization.
Tanggung Jawab
- Manage end-to-end visa application processing and immigration documentation for international clients
- Provide expert guidance on Malaysian immigration laws, regulations, and compliance requirements
- Liaise with government agencies and consulates to ensure timely case approvals
- Maintain accurate client records and case management databases
- Coordinate with internal teams (logistics, HR, finance) for integrated relocation solutions
- Conduct immigration eligibility assessments and advise clients on visa options
- Monitor immigration policy changes and communicate updates to stakeholders
Kualifikasi
- Bachelor's degree in Business Administration, International Relations, or related field
- Minimum 2 years' experience in immigration services or corporate relocation
- Proficiency in Malaysian immigration laws and visa procedures
- Exceptional written and verbal communication skills in English and Bahasa Malaysia
- Advanced proficiency in MS Office Suite and case management systems
- Certification in immigration or paralegal studies preferred
- Strong problem-solving abilities and client-focused mindset