Deskripsi Pekerjaan
Join Allied Care Experts as an Information Staff and become the welcoming face of our healthcare facility. This pivotal role involves greeting and assisting all visitors, providing accurate information about hospital services, and ensuring a positive first impression for patients and families. You will serve as the primary point of contact, addressing inquiries about medical departments, operating hours, and facility amenities with professionalism and empathy. The ideal candidate thrives in dynamic environments, excels in communication, and contributes to a seamless patient experience. This position offers a competitive salary and the opportunity to work in a compassionate healthcare community.
Tanggung Jawab
- Greet and welcome all patients, visitors, and staff upon hospital entry
- Provide accurate information about hospital services, departments, and facilities
- Address inquiries regarding medical procedures, operating hours, and accessibility
- Direct visitors to appropriate departments or personnel efficiently
- Maintain a clean and organized reception area
- Assist with administrative tasks including visitor registration and appointment scheduling
- Collaborate with healthcare teams to ensure seamless service delivery
Kualifikasi
- High school diploma or equivalent; college education preferred
- Previous customer service or reception experience advantageous
- Excellent verbal communication and interpersonal skills
- Ability to work effectively in a fast-paced healthcare environment
- Proficiency in basic computer applications
- Strong organizational and multitasking abilities
- Trustworthy with commitment to patient confidentiality