Deskripsi Pekerjaan
Are you a detail-oriented professional looking to build a career in the dynamic insurance sector? EA Recruitment Pte Ltd is currently seeking a highly motivated Insurance Administrator (Motor & General) to join our team in Queenstown. In this role, you will be the backbone of our insurance operations, ensuring that every policy is handled with precision and every customer receives timely, professional support.
We are looking for an individual who thrives in a fast-paced environment and possesses a strong aptitude for documentation, system management, and client communication. You will play a pivotal role in facilitating smooth daily operations, from preparing accurate quotations to managing policy lifecycles. If you are organized, tech-savvy, and passionate about providing excellent service, we would love to hear from you.
Tanggung Jawab
- Manage the end-to-end policy issuance process for motor and general insurance products.
- Provide prompt and professional responses to customer enquiries via email and phone.
- Prepare accurate insurance quotations and ensure all documentation complies with regulatory standards.
- Maintain and update client records and policy data within the internal management system with 100% accuracy.
- Support the sales team by preparing necessary documentation for client meetings and renewals.
- Monitor policy expiry dates and proactively assist with the renewal process.
- Ensure all administrative filing is organized, compliant, and easily accessible.
- Assist in general office administrative duties to support team efficiency.
Kualifikasi
- Minimum GCE 'O' Level or Diploma in Business Administration, Insurance, or a related field.
- At least 1-2 years of relevant experience in insurance administration or customer service.
- Proficient in MS Office Suite (Excel, Word, Outlook).
- Excellent command of written and spoken English.
- Strong attention to detail and ability to work with numerical data accurately.
- Ability to multitask and prioritize workload effectively in a fast-paced environment.
- Strong interpersonal skills with a customer-centric mindset.
- Prior experience with insurance management systems is highly advantageous.