Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career in the insurance industry? Limitlessli is seeking a highly motivated Insurance Claims Assistant to join our dynamic team in Metro Manila. In this role, you will play a pivotal part in ensuring our clients receive seamless support during their claims process, acting as a bridge between claimants, adjusters, and internal departments.
As an Insurance Claims Assistant, you will manage sensitive documentation, verify claim validity, and maintain clear communication with all stakeholders. We are looking for an individual who thrives in a fast-paced environment, possesses impeccable organizational skills, and is dedicated to providing world-class service. If you have a passion for accuracy and a drive to resolve complex administrative tasks, we want to hear from you.
Tanggung Jawab
- Review and process insurance claims documentation to ensure accuracy and compliance with policy terms.
- Communicate professionally with claimants, insurance adjusters, and medical providers to gather necessary information.
- Maintain an organized digital filing system for all active and completed claims.
- Perform data entry tasks to update internal claims management software with real-time progress.
- Identify and escalate complex or high-risk claims to senior management for further review.
- Verify insurance coverage and policy limits for incoming claim submissions.
- Assist in the preparation of reports regarding claims activity and processing timelines.
- Ensure strict adherence to data privacy regulations and internal confidentiality protocols.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, or a related field.
- Minimum of 2 years of experience in an administrative role, preferably within the insurance or BPO industry.
- Excellent command of the English language, both written and verbal.
- Strong analytical and problem-solving abilities with high attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word) and claims management software.
- Ability to multitask, prioritize urgent requests, and meet tight deadlines in a remote or hybrid environment.
- Strong interpersonal skills and the ability to handle sensitive client interactions with empathy and professionalism.
- Knowledge of standard insurance documentation and terminology is a significant advantage.