Deskripsi Pekerjaan
Join Office Beacon as a detail-oriented Insurance Virtual Specialist with mandatory AMS360 experience! This full-time role is perfect for proactive professionals supporting high-net-worth US clients in a fast-paced agency environment. You'll leverage your AMS360 expertise to manage complex insurance portfolios, ensuring seamless policy administration and exceptional client experiences. Our dynamic team values precision, efficiency, and client-centric solutions, offering a collaborative atmosphere where your skills directly impact client success. If you thrive in high-stakes settings and possess deep AMS360 proficiency, this role accelerates your career in international insurance support.
Tanggung Jawab
- Manage and update client insurance policies and claims using AMS360 software
- Prepare comprehensive insurance documents, reports, and correspondence for high-net-worth clients
- Provide exceptional customer support via email and phone for complex insurance inquiries
- Maintain accurate client databases and ensure data integrity in AMS360
- Coordinate with underwriters and team members to resolve policy discrepancies
- Monitor policy renewals and implement proactive client communication strategies
- Assist in claims processing and documentation for premium clients
Kualifikasi
- Proven experience as an Insurance Virtual Assistant or similar role
- Mandatory hands-on experience with AMS360 insurance management software
- Strong attention to detail and organizational abilities
- Excellent written and verbal communication skills in English
- Ability to work independently in a fast-paced environment
- Knowledge of insurance policies, claims processes, and compliance standards
- Proficiency in Microsoft Office Suite and data management tools
- Bachelor's degree in Business Administration or related field preferred