Deskripsi Pekerjaan
Are you a detail-oriented professional looking to jumpstart your career in a dynamic, high-growth environment? Swak BPO Corp., a leader in the Clark Freeport Zone, is seeking a motivated Integrations Assistant to join our expanding operations team. We are committed to delivering excellence to our global partners, and this role is pivotal in ensuring our technical and administrative workflows remain seamless.
As an Integrations Assistant, you will act as a bridge between various departments, managing data flows, system updates, and cross-functional communication. We offer a fast-paced culture where innovation is rewarded and career progression is encouraged. If you have a passion for operational efficiency and possess the organizational skills to keep complex processes on track, we want to hear from you.
Tanggung Jawab
- Monitor and maintain data integrity across various integrated software platforms.
- Assist in the onboarding and configuration of new client accounts and user profiles.
- Coordinate with internal IT and operations teams to resolve integration bottlenecks.
- Prepare routine reports on system performance and integration success metrics.
- Provide administrative support for ongoing process improvement initiatives.
- Document workflow procedures and update knowledge base articles for team reference.
- Ensure strict adherence to company security and data protection protocols.
Kualifikasi
- Bachelor’s degree in Business Administration, IT, or a related field.
- At least 1 year of experience in BPO, administrative support, or technical operations.
- Strong proficiency in Microsoft Office Suite (especially Excel) and Google Workspace.
- Excellent verbal and written communication skills in English.
- High level of attention to detail and ability to troubleshoot routine technical issues.
- Proven ability to manage multiple tasks under tight deadlines.
- Must be willing to work onsite in Clark Freeport Zone, Pampanga.