Deskripsi Pekerjaan
Join POLY Languages and be the catalyst for students' global dreams. We are seeking a dedicated International Student Advisor & Admin Officer to support our growing international community. In this pivotal role, you will guide prospective and current students through their educational journey, ensuring they have the necessary resources and documentation to succeed abroad. You will manage the administrative flow of student admissions, assist with visa requirements, and provide exceptional customer service that reflects our commitment to educational excellence.
As part of our team, you will work in a dynamic environment where your organizational skills and passion for education make a tangible impact. We offer a collaborative culture and the opportunity to work with students from diverse backgrounds. If you are a proactive professional looking to grow your career in student services and administration, we invite you to apply today.
Tanggung Jawab
- Provide comprehensive guidance to prospective and current international students regarding enrollment procedures, academic programs, and institutional policies.
- Assist students in preparing and submitting visa applications, including collecting documents, filling out forms, and ensuring compliance with immigration regulations.
- Manage and update student databases, maintaining accurate and confidential records for all applicants and enrolled students.
- Coordinate orientation sessions and welcome activities to help international students integrate into their new environment.
- Handle incoming inquiries via email, phone, and in-person, resolving issues promptly to ensure high levels of student satisfaction.
- Liaise between students, academic departments, and government bodies to facilitate smooth communication and process.
- Perform general office administration tasks, including filing, data entry, and scheduling appointments.
Kualifikasi
- Bachelor’s degree in Education, Business Administration, or a related field is preferred.
- Previous experience in student advising, admissions, or administrative support is a strong advantage.
- Excellent written and verbal communication skills in English.
- Familiarity with visa regulations and international student support processes is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and database management software.
- Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- A customer-centric attitude and a genuine passion for helping students achieve their dreams.