Deskripsi Pekerjaan
Join Tomei as an Inventory Support & Admin Assistant and play a vital role in our growing E-commerce operations. We are seeking a detail-oriented professional to manage the end-to-order fulfillment process across various digital sales platforms. In this role, you will ensure that customer orders are processed accurately and delivered on time, maintaining high standards of customer satisfaction. Your daily tasks will involve coordinating with the warehouse team, updating inventory systems, and generating performance reports. We offer a dynamic work environment where your organizational skills will directly impact our business success. If you are looking for a challenging opportunity in Kuala Lumpur, we want to hear from you.
You will be the bridge between our sales channels and our logistics, ensuring that every customer receives exactly what they ordered, when they expect it. This position requires a proactive approach to problem-solving and a commitment to maintaining accurate records in a fast-paced setting.
Tanggung Jawab
- Process and manage customer orders received from E-commerce platforms (Shopee, Lazada, etc.) and other sales channels with high accuracy.
- Maintain accurate inventory records and conduct regular stock checks to ensure data integrity.
- Coordinate closely with the logistics and warehouse teams to ensure timely dispatch of orders.
- Update internal databases and spreadsheets with sales data, stock movements, and order statuses.
- Assist in generating daily, weekly, and monthly sales and inventory reports for management review.
- Handle customer inquiries regarding order status and resolve any discrepancies efficiently.
- Assist in administrative tasks such as filing, data entry, and document management.
Kualifikasi
- Diploma or Certificate in any business or administrative field is an advantage.
- Minimum 1-2 years of experience in inventory management, logistics, or E-commerce administration.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential.
- Strong attention to detail and excellent organizational skills.
- Good command of English and Bahasa Malaysia (Malay) is required.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Basic understanding of E-commerce platforms and order management systems is a plus.