Deskripsi Pekerjaan
Cosmetix Unlimited Inc is seeking a dedicated and detail-oriented IT Admin Assistant to join our dynamic team in Santa Maria, Bulacan. In this pivotal role, you will serve as the first point of contact for our staff regarding all IT-related inquiries and technical issues. We are looking for a proactive individual who is passionate about technology and possesses a strong commitment to delivering exceptional user support.
As an IT Admin Assistant, you will be responsible for diagnosing and resolving hardware and software problems, ensuring that our employees can work efficiently without technical interruptions. You will assist in maintaining our computer network infrastructure, managing IT assets, and supporting the implementation of new software solutions. If you have a knack for troubleshooting and a friendly demeanor, we want to hear from you.
Tanggung Jawab
- Provide first-level technical support and troubleshooting for hardware (PCs, printers) and software applications.
- Assist in the installation, configuration, and maintenance of computer workstations and peripherals.
- Monitor and troubleshoot local area network (LAN) issues to ensure optimal connectivity.
- Manage IT inventory and asset tracking, ensuring accurate record-keeping of company equipment.
- Respond to user requests via ticketing systems or email in a timely and professional manner.
- Collaborate with senior IT staff to implement security patches and software updates.
- Perform routine hardware maintenance and clean-up tasks to ensure a safe working environment.
Kualifikasi
- High school diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Basic understanding of PC hardware components, operating systems (Windows), and office software.
- Familiarity with network troubleshooting and basic networking concepts.
- Strong problem-solving skills with the ability to diagnose technical issues quickly.
- Excellent communication skills, both verbal and written, to interact with diverse users.
- Ability to work independently and as part of a collaborative team environment.
- Willingness to learn new technologies and adapt to changing IT requirements.