Deskripsi Pekerjaan
Are you a visionary leader with a passion for driving enterprise-level digital transformation? Sequis Life is seeking an experienced IT Architect & Service Management Division Head to spearhead our technology roadmap and ensure our IT services operate at peak performance. In this pivotal role, you will be the architect behind our future success, bridging the gap between business strategy and high-performance technical execution.
You will lead a high-performing team focused on building a robust, scalable, and secure technology ecosystem. By integrating industry best practices in enterprise architecture (EA) and IT Service Management (ITSM), you will empower the organization to deliver customer-centric solutions in a rapidly evolving life insurance landscape. If you are a strategic thinker with a deep technical foundation and a talent for cross-functional collaboration, we want to hear from you.
Tanggung Jawab
- Develop and execute the enterprise architecture strategy to support long-term business goals and scalability.
- Oversee the IT Service Management (ITSM) framework, ensuring operational excellence, high availability, and adherence to SLAs.
- Lead and mentor a cross-functional team of architects and service managers to drive project success.
- Define and enforce IT governance policies, standards, and security frameworks to mitigate risks.
- Collaborate with senior management to align technology investments with business objectives and digital transformation initiatives.
- Manage vendor relationships and evaluate new technologies to optimize infrastructure and operational costs.
- Ensure seamless integration between legacy systems and modern cloud-based solutions.
Kualifikasi
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related technical field.
- Minimum 10+ years of experience in IT, with at least 5 years in an architectural or senior leadership capacity.
- In-depth knowledge of Enterprise Architecture frameworks (TOGAF or similar).
- Advanced certification and experience in ITIL and ITSM best practices.
- Proven track record in managing large-scale digital transformation projects within the insurance or financial services sector.
- Strong understanding of cloud infrastructure, cybersecurity protocols, and modern application development.
- Excellent communication skills with the ability to bridge complex technical concepts for non-technical stakeholders.