Deskripsi Pekerjaan
We are currently looking for an experienced and highly motivated IT Campaign Operations Specialist to join our dynamic team at PT Entrepreneur Trust Digital. In this pivotal role, you will be placed directly with our prestigious banking client in Jakarta, where you will play a key part in bridging the gap between information technology and marketing campaign execution.
As an IT Campaign Operations Specialist, your primary responsibility will be ensuring the seamless technical delivery of marketing campaigns. You will work closely with cross-functional teams including Marketing, IT Infrastructure, and Business Operations to optimize campaign workflows, manage system integrations, and troubleshoot technical issues in real-time. This is an outstanding opportunity for a tech-savvy professional who thrives in a fast-paced, results-driven environment within the financial services sector.
In this role, you will gain exposure to cutting-edge campaign management platforms and core banking systems. Your days will be spent helping to drive customer engagement through personalized, data-driven campaigns. You will analyze campaign data, optimize processes, manage the technical setup of various campaign channels, and ensure strict compliance with industry regulations and data privacy standards. The ideal candidate is a proactive problem-solver with strong analytical skills who can easily communicate technical concepts to non-technical stakeholders.
We are seeking a driven individual who is passionate about technology and its application in the banking industry. If you are ready to take the next step in your career and contribute to high-impact campaigns for a leading Indonesian banking institution, join PT Entrepreneur Trust Digital and our dynamic team.
Tanggung Jawab
- Manage end-to-end IT operations for marketing campaigns targeting banking customers.
- Coordinate with marketing and business teams to translate campaign requirements into technical specifications.
- Monitor campaign performance, ensuring data accuracy and timely delivery across all channels.
- Troubleshoot and resolve technical issues related to campaign execution and system integrations.
- Conduct user acceptance testing (UAT) for new campaign tools and platform updates.
- Maintain detailed documentation of campaign processes, workflows, and technical configurations.
- Generate and present regular performance reports to stakeholders, highlighting key metrics and areas for improvement.
- Ensure all campaign activities comply with banking regulations and data privacy standards.
Kualifikasi
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Minimum of 2-3 years of experience in campaign operations, IT project management, or a similar role.
- Strong understanding of campaign management platforms (e.g., Adobe Campaign, Salesforce, or similar).
- Proficiency in SQL and data analysis tools to extract and manipulate data.
- Excellent problem-solving skills and a keen attention to detail.
- Outstanding communication and stakeholder management skills, with fluency in English and Bahasa Indonesia.
- Experience working in the banking or financial services industry is highly preferred.
- Ability to work effectively in a contract-based, agile team environment.