Deskripsi Pekerjaan
Are you a tech-savvy professional looking to make an impact in the fast-paced Food and Beverage industry? Our company is seeking a dedicated IT & Data Support Specialist to join our team in Surabaya. In this role, you will be the backbone of our technical operations, ensuring that our data systems, point-of-sale infrastructure, and daily IT operations run seamlessly to support our business growth.
We are looking for someone who is not just a problem solver, but a proactive individual who understands the importance of data integrity and system availability. If you are passionate about maintaining technical infrastructure and providing top-tier support to internal teams, this is the perfect opportunity for you to grow your career within a dynamic F&B environment.
Tanggung Jawab
- Manage and maintain daily IT operations, including hardware and software troubleshooting.
- Provide technical support for Point-of-Sale (POS) systems and related F&B software.
- Monitor and ensure data integrity across company databases.
- Manage system backups, network security, and user access controls.
- Collaborate with internal departments to resolve technical bottlenecks and improve operational efficiency.
- Generate regular technical and data reports to support management decision-making.
- Provide training and support to staff members regarding technical tools and software.
Kualifikasi
- Minimum Diploma (D3) in Information Technology, Computer Science, or a related field.
- Proven experience as an IT Support, Helpdesk, or Data Administrator.
- Familiarity with POS systems and F&B industry software is highly preferred.
- Strong understanding of network troubleshooting, Windows/Linux environments, and database management (SQL).
- Excellent analytical skills with a sharp eye for detail.
- Strong communication and interpersonal skills to interact with non-technical team members.
- Ability to work independently and manage time effectively in a fast-paced environment.