Deskripsi Pekerjaan
Are you a hands-on IT professional with a knack for General Affairs? We are seeking a highly motivated and detail-oriented IT & GA Support Specialist to join our growing team in North Jakarta. In this hybrid role, you will be the backbone of our office operations, ensuring that our technical infrastructure runs smoothly while supporting daily office administration.
The ideal candidate is a proactive problem-solver who enjoys variety in their workday—transitioning seamlessly from network troubleshooting to office facility management. If you are passionate about providing excellent internal support and maintaining a highly functional work environment, we want to hear from you.
Tanggung Jawab
- Manage and maintain internal office IT infrastructure, including hardware, software, and peripheral devices.
- Perform installation, setup, and configuration of networking equipment (Routers, Switches, Access Points).
- Provide daily technical support and troubleshooting for office staff to ensure seamless productivity.
- Coordinate with vendors for internet connectivity, hardware procurement, and building facility maintenance.
- Monitor and manage office supplies, inventory, and GA-related administrative tasks.
- Oversee system updates, data backups, and cybersecurity protocols to protect company information.
- Support office security systems, including CCTV and biometric access control maintenance.
Kualifikasi
- Minimum Diploma (D3) in Information Technology, Computer Science, or a related field.
- Proven experience in IT Support or similar technical support roles.
- Strong technical proficiency in networking (TCP/IP, VLAN, DNS, DHCP) and Windows/macOS operating systems.
- Excellent communication skills with a 'service-first' mindset for internal stakeholders.
- Strong analytical and problem-solving skills, capable of handling multi-tasking environments.
- Ability to perform basic hardware repairs and troubleshoot office equipment.
- Experience in General Affairs or office administration is considered a strong advantage.