Deskripsi Pekerjaan
PT Pradha Karya Perkasa is a dynamic and rapidly growing manufacturing company committed to operational excellence. We are currently seeking a detail-oriented and tech-savvy IT Helpdesk & Asset Officer to join our team in Mojokerto. In this role, you will be the backbone of our internal IT operations, ensuring that both our digital infrastructure and hardware assets are managed effectively to support our business continuity.
The successful candidate will provide essential technical support to our employees and maintain rigorous oversight of our IT inventory. If you are a proactive problem-solver with a passion for IT administration and asset management, we invite you to grow your career with us in a fast-paced manufacturing environment.
Tanggung Jawab
- Provide first-level technical support for hardware, software, and network issues to onsite staff.
- Manage the end-to-end lifecycle of IT assets, including procurement, inventory tagging, deployment, and disposal.
- Conduct regular physical IT asset audits and maintain accurate documentation in the asset management database.
- Set up, configure, and maintain workstations, printers, and peripheral devices for new and existing employees.
- Perform basic troubleshooting of office software applications and operating systems (Windows/Office 365).
- Monitor server/network uptime and coordinate with vendors or senior IT staff for complex technical escalations.
- Ensure all IT equipment remains compliant with company security policies and standard operating procedures.
Kualifikasi
- Diploma (D3) or Bachelor’s degree (S1) in Information Technology, Computer Science, or a related field.
- Minimum 1-2 years of experience in an IT Helpdesk, Desktop Support, or IT Asset Management role.
- Strong knowledge of computer hardware troubleshooting, network configuration, and OS installation.
- Proficient in using Asset Management software or Microsoft Excel for inventory reporting.
- Excellent communication skills with a patient, customer-service-oriented mindset.
- Strong analytical skills with a high attention to detail regarding asset tracking.
- Ability to work independently and manage multiple tasks in a manufacturing floor environment.
- Fresh graduates with strong internship experience in IT administration are welcome to apply.