Deskripsi Pekerjaan
Are you a seasoned IT professional with a passion for educational excellence? We are seeking a dedicated and proactive IT Manager to join our team in Tangerang Selatan. In this pivotal role, you will serve as the backbone of our digital infrastructure, ensuring that our teaching and learning environments are seamless, reliable, and cutting-edge.
As the IT Manager, you will not only oversee systems maintenance and network stability but also act as a key partner to our faculty and students. You will be responsible for integrating modern educational technology, troubleshooting complex technical issues, and fostering a digital ecosystem that empowers users. If you are a problem-solver who thrives in an academic-support environment and possesses a blend of technical prowess and excellent interpersonal skills, we want to hear from you.
Tanggung Jawab
- Oversee the daily operation and maintenance of all IT infrastructure, including servers, networks, and classroom hardware.
- Provide tier-2 and tier-3 technical support to teaching staff and students to ensure minimal disruption to the curriculum.
- Implement and manage educational software, learning management systems (LMS), and digital collaboration tools.
- Proactively monitor system security, data backups, and disaster recovery protocols to protect institutional assets.
- Collaborate with leadership to plan and execute IT upgrades that align with educational goals.
- Manage inventory of IT assets, software licenses, and hardware procurement processes.
- Conduct regular training sessions for staff on new technologies and cybersecurity best practices.
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum 3-5 years of experience in an IT management or senior system administration role.
- Proven expertise in network management, Windows/Linux server administration, and cloud-based systems (e.g., Google Workspace, MS 365).
- Familiarity with Learning Management Systems (LMS) and educational technology trends.
- Strong troubleshooting, analytical, and critical thinking skills.
- Excellent interpersonal communication skills with the ability to explain technical concepts to non-technical staff.
- Certifications such as CCNA, MCSA, or ITIL are highly desirable.