Deskripsi Pekerjaan
Are you ready to drive the digital future of the construction industry? The Construction Research Institute of Malaysia (CRI) is looking for a dedicated IT Officer to spearhead our operational digitalization initiatives. In this pivotal role, you will be responsible for planning, implementing, and monitoring critical IT projects that enhance our organizational efficiency. We value technical excellence and innovation, and we need a proactive professional who can provide continuous technical support to ensure our systems run smoothly. If you have a passion for technology and a desire to make a tangible impact, this is your chance to advance your career with a leading research institute.
As part of our dynamic team, you will play a key role in bridging the gap between technical requirements and business goals, ensuring that our digital infrastructure supports our research and operational needs seamlessly.
Tanggung Jawab
- Plan, implement, and monitor comprehensive digitalization projects to enhance operational efficiency.
- Provide continuous technical support and troubleshooting for hardware, software, and network systems.
- Manage and maintain the institute's IT infrastructure, including servers, workstations, and peripherals.
- Ensure data security and integrity by implementing and updating necessary protocols and firewalls.
- Collaborate with departments to identify digital needs and recommend suitable technological solutions.
- Conduct regular system audits and performance reviews to ensure optimal functionality.
- Train staff on new software applications and IT best practices to improve user competence.
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 3-5 years of experience in an IT support or officer role within the construction or industrial sector.
- Strong knowledge of network administration, server management, and operating systems (Windows/Linux).
- Proficiency in database management and CRM systems is highly desirable.
- Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues quickly.
- Strong communication and interpersonal skills to effectively interact with technical and non-technical staff.
- Relevant IT certifications (e.g., CCNA, CompTIA A+, Microsoft Certified) are a plus.