Deskripsi Pekerjaan
Hemmersbach is a global leader in IT infrastructure services, operating in over 190 countries with 50 own subsidiaries. We are currently seeking a skilled and dedicated IT Onsite Technician to join our dynamic team in Bojonegoro, Jawa Timur.
In this pivotal role, you will serve as the face of our technical support, delivering high-quality on-site assistance to our clients. You will be responsible for managing hardware installations, troubleshooting network and software issues, and ensuring that our clients' IT environments remain secure and efficient. We are looking for a proactive problem-solver who thrives in a fast-paced international environment.
Tanggung Jawab
- Perform on-site installation, configuration, and troubleshooting of hardware (PCs, printers, servers) and software applications.
- Provide direct technical support to end-users, ensuring minimal downtime and maximum productivity.
- Manage and maintain IT assets, including inventory tracking and lifecycle management.
- Configure and secure network connections, including Wi-Fi and LAN setups.
- Collaborate with the central IT team to resolve escalated technical issues and implement solutions.
- Ensure strict adherence to company policies and safety standards during all on-site activities.
Kualifikasi
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Relevant IT certifications (e.g., CompTIA A+, Network+) are highly preferred.
- Strong knowledge of Windows operating systems, Microsoft Office suite, and basic networking concepts.
- Excellent problem-solving skills and the ability to communicate technical information clearly to non-technical staff.
- Willingness to travel within the assigned region for on-site support.
- Fluency in English and Bahasa Indonesia is a plus.