Deskripsi Pekerjaan
Are you a detail-oriented professional looking to make your mark in the fast-paced IT industry? PERSOL is currently seeking a motivated and highly organized IT Sales Admin Executive to join our dynamic team in the Central Region. In this pivotal role, you will act as the backbone of our sales department, ensuring seamless order processing and administrative excellence.
As our IT Sales Admin Executive, you will be responsible for bridging the gap between our technical sales teams and our clients. You will manage the end-to-end order fulfillment process, maintain meticulous documentation, and provide the operational support necessary to drive our business growth. If you thrive in an environment where precision, efficiency, and communication are key, we would love to hear from you.
Tanggung Jawab
- Manage end-to-end order processing, from initial quotation to final delivery and invoicing.
- Coordinate with the internal sales team to ensure accurate documentation and timely fulfillment of IT service requests.
- Maintain and update customer databases and CRM systems to reflect real-time order status.
- Prepare sales reports, progress updates, and administrative documentation for management review.
- Address and resolve customer inquiries regarding order status, delivery timelines, and product availability.
- Collaborate with logistics and warehouse teams to ensure hardware or software service deployments are executed accurately.
- Implement and improve administrative workflows to increase operational efficiency within the sales unit.
Kualifikasi
- Diploma or Bachelor's degree in Business Administration, Information Technology, or a related field.
- Minimum 1-2 years of experience in sales administration, order management, or a similar operational role.
- Strong proficiency in Microsoft Office Suite (especially Excel) and experience with CRM software.
- Exceptional organizational skills with a keen eye for detail and data accuracy.
- Ability to multitask in a fast-paced environment while meeting tight deadlines.
- Excellent communication skills, both written and verbal, for effective stakeholder management.
- A proactive mindset with the ability to troubleshoot operational issues independently.