Deskripsi Pekerjaan
Are you an experienced IT professional looking to make a significant impact in a fast-growing environment? Golden Great Borneo is seeking a dedicated IT Senior Staff to join our team in Lahat, Sumatera Selatan. In this role, you will be the backbone of our digital infrastructure, ensuring that our technological systems remain robust, scalable, and highly efficient.
As an IT Senior Staff, you will lead the development and maintenance of our internal information systems while providing high-level support to ensure seamless business operations. We are looking for a proactive problem-solver who is committed to operational excellence, professional integrity, and technical innovation. If you are passionate about driving organizational growth through reliable IT solutions, we invite you to apply.
Tanggung Jawab
- Lead the full lifecycle of IT system development, from requirements gathering to deployment and maintenance.
- Provide expert-level IT support to resolve complex hardware, software, and network connectivity issues promptly.
- Manage server infrastructure, database performance, and ensure high availability of critical business systems.
- Implement and monitor cybersecurity protocols to protect company data and ensure IT compliance.
- Collaborate with cross-functional departments to identify opportunities for digital transformation and process automation.
- Develop and maintain comprehensive technical documentation for all IT systems and troubleshooting workflows.
- Manage relationships with external IT vendors and oversee service level agreements (SLAs).
Kualifikasi
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3-5 years of experience in an IT operational or senior support role.
- Strong proficiency in server administration (Windows/Linux), network management, and database systems (SQL).
- Experience with ERP systems or industrial IT environments is a significant advantage.
- Excellent analytical, communication, and interpersonal skills with a strong service-oriented mindset.
- Proven ability to troubleshoot critical technical issues under pressure.
- Relevant professional certifications (e.g., CompTIA Network+, CCNA, MCSA, or similar) are preferred.