Deskripsi Pekerjaan
PT Bumi Konawe Minerina is a fast-growing organization dedicated to operational excellence within the mining and minerals industry. We are currently looking for a detail-oriented and technically skilled IT Support & Asset Administrator to join our office in Jakarta Selatan. This role is fundamental to our operational success, bridging the gap between high-level technical assistance and meticulous resource management.
As an IT Support & Asset Administrator, you will serve as the backbone of our local IT operations. Your primary mission will be to ensure that every team member has the tools and support they need to succeed while maintaining a comprehensive and organized inventory of all digital and physical assets. We are looking for a candidate who thrives in a dynamic environment and possesses a proactive mindset toward troubleshooting and process improvement.
By joining our team, you will be part of a professional culture that values efficiency, transparency, and technical innovation. You will have the opportunity to manage diverse IT projects, from infrastructure upgrades to implementing advanced asset tracking systems. If you are a problem-solver with a passion for technology and administration, PT Bumi Konawe Minerina offers a stable and rewarding career path where your expertise will be truly valued.
Tanggung Jawab
- Deliver first-level technical support for hardware, software, and network-related issues to ensure minimal downtime for employees.
- Manage the complete lifecycle of IT assets, including acquisition, inventory logging, maintenance, and secure disposal.
- Maintain and update an accurate IT Asset Management (ITAM) database, ensuring all software licenses and hardware warranties are current.
- Prepare, configure, and deploy workstations and mobile devices for new hires and departmental transfers.
- Monitor and troubleshoot local area network (LAN) connectivity and peripheral equipment such as printers and scanners.
- Coordinate with third-party vendors for equipment procurement and professional repairs.
- Develop and maintain internal documentation, including SOPs, troubleshooting guides, and IT policy compliance reports.
- Assist in the implementation of security protocols and regular system backups to safeguard company data.
Kualifikasi
- Bachelor’s Degree in Information Technology, Computer Science, or a related field is required.
- Minimum of 2-3 years of professional experience in IT support, helpdesk operations, or asset administration.
- Proficiency in managing Windows-based environments and Microsoft 365 administration tools.
- Working knowledge of networking fundamentals, including TCP/IP, VPN, and wireless infrastructure.
- Prior experience with IT Asset Management software or advanced inventory tracking tools.
- Strong analytical and organizational skills with a high level of attention to detail.
- Excellent communication skills, both written and verbal, in Bahasa Indonesia and English.
- Professional certifications such as CompTIA A+, ITIL, or Microsoft Modern Desktop Administrator are highly desirable.