Deskripsi Pekerjaan
Join PT Ebconnection Indonesia as an IT Support Specialist and enjoy the flexibility of a 100% remote work environment (WFH). This unique opportunity allows you to contribute to our operational success while maintaining a healthy work-life balance. As a key member of our IT team, you'll be responsible for ensuring our technology infrastructure runs smoothly, with a particular focus on providing timely support during nights and weekends.
In this part-time role, you'll have the chance to work with cutting-edge technologies while enjoying the freedom to work from the comfort of your own home. Our company values innovation and teamwork, and we're looking for a dedicated professional who can thrive in a dynamic setting and is passionate about solving technical challenges.
As an IT Support Specialist with PT Ebconnection Indonesia, you'll play a crucial role in maintaining the productivity and efficiency of our workforce. Your expertise will be essential in addressing technical issues promptly, minimizing downtime, and ensuring that our employees have the tools they need to succeed.
This position is ideal for IT professionals who appreciate flexibility and autonomy in their work. You'll have the opportunity to develop your skills further while making a tangible impact on our company's operations. The part-time schedule with weekend and night standby duties provides a unique work-life balance that many professionals seek.
If you're an IT professional looking for a role that values your expertise while offering the freedom to work from anywhere, this position is tailor-made for you. Apply now and become an integral part of our innovative team at PT Ebconnection Indonesia.
Tanggung Jawab
- Provide remote technical support to employees across various departments
- Troubleshoot hardware, software, and network issues efficiently
- Monitor system performance and address potential proactively
- Respond to IT support requests during scheduled standby hours (nights and weekends)
- Document all support activities and maintain accurate records
- Collaborate with the IT team to implement effective solutions
- Stay updated with the latest technology trends and best practices
Kualifikasi
- Proven experience in IT support or related technical role
- Strong knowledge of operating systems (Windows, macOS)
- Familiarity with networking concepts and troubleshooting
- Excellent problem-solving and communication skills
- Ability to work independently and manage time effectively
- Flexibility to work during nights and weekends as required
- Relevant certifications (CompTIA A+, Network+, etc.) are a plus
- Experience with remote support tools and technologies