Deskripsi Pekerjaan
Join our dynamic team at Sarimelati Kencana as an IT Support Specialist in Medan and play a crucial role in maintaining our technological infrastructure. This position offers an excellent opportunity for individuals passionate about technology and customer service to make a significant impact in our organization.
We are seeking a dedicated IT Support Specialist who will be responsible for providing technical assistance and support to our employees regarding computer systems, hardware, and software. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a commitment to delivering exceptional service.
In this role, you will be part of a collaborative environment where your technical expertise will be valued and developed. We offer competitive compensation, opportunities for professional growth, and the chance to work with cutting-edge technologies. If you're ready to take your IT career to the next level, we encourage you to apply for this exciting position.
Tanggung Jawab
- Provide technical assistance and support to employees regarding computer systems, hardware, and software
- Diagnose and resolve technical issues in a timely and efficient manner
- Install, configure, and maintain computer systems, networks, and hardware
- Train employees on how to use computer hardware and software
- Create and maintain documentation of IT systems and procedures
- Monitor system performance and implement security measures
- Collaborate with IT team to implement technology solutions
Kualifikasi
- Diploma or Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in IT support or related role
- Strong knowledge of computer hardware, software, and networks
- Excellent problem-solving and troubleshooting skills
- Good communication and interpersonal abilities
- Ability to work independently and as part of a team
- Proficiency in both English and Bahasa Indonesia
- Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications